We are a team of professionals based in Novi, Michigan. We were inspired and dedicated to getting the best deals for our customers, we developed Elite Shoppers for our community. Since then, we have expanded our services.
Usually in about 2-3 weeks. Most refunds are fully refunded in 3-5 days after we receive and process your return.
Yes, if you received a damaged or defective item, we’ll ship you a replacement of the exact item. If you would like to exchange an item for another, you can exchange for a different size or color or for an item in your Cart at equal value.
All requests must be sent through our website. Once we receive your request, we will provide you with information or documents to be included with your return.
Pack your item securely, inserting any documents that was included when you requested your return. If you don’t have the original product packaging, use a sturdy box and include padding such as packing bubbles or newspaper. Attach your return label to the package.
Depending on the items you’re returning and the reason for your return, your shipping methods may vary for your return.