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Returns & Shipping Methods
#1 in Customer Service

Satisfaction is guaranteed with our products. You save more and have “worry free” shopping with us.

What can I return?

We are a team of professionals based in Novi, Michigan. We were inspired and dedicated to getting the best deals for our customers, we developed Elite Shoppers for our community. Since then, we have expanded our services.

When will I get my refund?

Usually in about 2-3 weeks. Most refunds are fully refunded in 3-5 days after we receive and process your return.

Does Elite Shoppers offer replacements and exchanges?

Yes, if you received a damaged or defective item, we’ll ship you a replacement of the exact item. If you would like to exchange an item for another, you can exchange for a different size or color or for an item in your Cart at equal value.

Prepare & ship your return
1)    Send a request for return.

All requests must be sent through our website. Once we receive your request, we will provide you with information or documents to be included with your return.

2)    Prepare your package for return.

Pack your item securely, inserting any documents that was included when you requested your return. If you don’t have the original product packaging, use a sturdy box and include padding such as packing bubbles or newspaper. Attach your return label to the package.

3)     Ship your return based on the return shipping option you selected.

Depending on the items you’re returning and the reason for your return, your shipping methods may vary for your return.

  • U.S. Postal Service: We provide you with postage-paid mailing label to return the package and give it to your postman or take it to your local post office.
  • Any Carrier: We provide you with a return shipping address, and you provide and pay for your own mailing label using the carrier of your choice.
We bring you the
The best products for the best prices

Online shopping can be a challenge searching for the best deals. You will always find a deal with Elite Shoppers!